What happens in the following situations:
The applicant cancels after applying online but before paying the deposit, first month’s rental and signing the Residential and Services Agreement.
The applicant must notify StudentLiving of their wish to cancel. There is no cancellation fee payable.
The Resident cancels after signing the The Residential and Services Agreement and or after paying the Deposit and first month’s Rental:
StudentLiving may agree to release you from your obligations providing the following conditions are met:
You must notify StudentLiving in writing of your wish to cancel. There is a notification period of one full calendar month.
- There will be a cancellation fee of R3500 levied on your account.
You will need to find a suitable replacement who would like to occupy the living space for the remaining period of the Agreement.
The replacement must enter into a new Residential and Services Agreement with StudentLiving and pay the sums due as stipulated in the Residential and Services Agreement.
The Refunds due to you will not be processed until the replacement student has:
- Signed The Residential and Services Agreement.
- Paid the deposit and first month’s rental and moved into the respective living space.
*Please note that the resident cancelling will be responsible for the monthly rental until a suitable replacement is found.
StudentLiving will endeavour to find a suitable replacement for living space. If StudentLiving is successful in finding a suitable resident to replace you, a R1000 marketing & placement fee as well as the cancellation fee will be levied on your account.